Mhelpdesk is the top-rated field service software solution that helps businesses manage work orders, scheduling, field tech updates, time tracking, invoices, and much more. This system has been around since 2007 and currently helps over 9,000 businesses more effectively manage all aspects of their field service business from a single, centralized system.
Mhelpdesk has multiple features to support a field service-oriented business. The intuitive interface is simply laid out and easy to learn. A seamless integration with QuickBooks provides a speedy way to import and export data related to billing, and there's also a simple step-by-step guide for shortening and streamlining the billing cycle.
Because it's a web-based system, Mhelpdesk is readily available on any mobile device with Internet access. This allows field techs to quickly and easily access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office. Mhelpdesk also provides complete visibility into staff schedules, providing an easy way to dispatch and alert field employees.
Work orders are completely customizable, and can be adapted to any business, allowing businesses to easily create a work order template that makes sense for their business. The system also integrates with any company website, providing fully-functional widgets, forms, and login boxes. Mhelpdesk also makes it easy to keep track of the time spent on each job, and add that time to each invoice. Mhelpdesk was voted WHS's Best Web Tool of 2012, and is a great fit for field service companies in any industry seeking a tool to boost sales and streamline their business.